What is the R.I.S.E. Program?
R.I.S.E. is Skyline Living’s tenant assistance program designed to provide support, access to community resources, and/or financial assistance when a valued tenant is struggling with hardship.
At Skyline Living, we understand that things don’t always go according to plan.
Sometimes, our tenants encounter life challenges that make it difficult to pay the bills or provide basic living needs, causing even more distress.
As a Skyline Living tenant, you’ve chosen to call one of our buildings home. To us, you are part of the Skyline Living family, and we want to provide support when you need it the most.
And now a word from our staff and participants
R.I.S.E. has been making a difference in the lives of our tenants and staff. Knowing that we have a program that works to support our tenants during difficult times means so much to everyone involved.
“I was excited and honoured to hand out the R.I.S.E. supports to my tenants who were down on their luck, struggling, and needed some assistance through the R.I.S.E. Program. Once again, Skyline Living was there offering their help."
"I felt I was out of luck with my tenancy until my Resident Manager recommended contacting R.I.S.E. The process was clear and fair, and I received a phone call stating that my R.I.S.E. application was accepted and that they’d be helping me."
"R.I.S.E. stands for Reach, Impact, Support, and Elevate. Our program began in 2018 and evolved during 2020 to reflect Skyline Living's philosophical shift, which was timely during the difficulties of the COVID pandemic. We have essentially embraced our collective desire to BE the change we want to see."
Reaching out to our tenants to create strong communities that can weather disruptive life events.
Mobilize local services, supports, and financial assistance to ensure maximum impact.
Supporting our valued tenants as they overcome difficult life events, demonstrating our commitment to our rental communities.
Breaking the stigma of asking for help and elevating tenants’ spirits through a hard time in their lives.
What qualifies as an event beyond your control?
A job loss through no fault of your own
A change in household status, including divorce or death
A sudden life-altering event, such as an accident, collision, or being a victim of crime
A temporary change in income or unexpected medical costs
Note: These are just some examples. We recognize that each situation is unique. If you’re not sure whether you qualify, we encourage you to reach out to us to start a conversation.
Examples of the types of support available through the R.I.S.E. Program
Referral to financial assistance supports
Support in finding and moving into housing for specific needs
Assistance with managing utilities and bill payment supports
To inquire for the R.I.S.E. Program for yourself or on behalf of a neighbour, please fill out the following form and our Tenant Support Team will contact you.
This program is reserved for current Skyline Living tenants. If you require assistance with your application, please speak directly to your Resident Manager.
The information you provide will remain confidential. It will not be shared publicly and will be used for the sole purpose of assisting tenants through the R.I.S.E. Program. Please note that applying for the R.I.S.E. Program does not guarantee acceptance into the program. Accessing this program will not be used in future tenancy decisions.