Director of Business Operations - Skyline Living
As Director of Business Operations for Skyline Living, the Property Manager for Skyline’s multi-residential properties across Canada, Andrea oversees all internal operations of the entire residential portfolio. She leads a team of 40 staff members encompassing all areas of business operations, including property administration, fire and life safety, landlord and tenant administration, customer service, internal collections, and insurance.
Andrea has more than 18 years of experience in the multi-residential property management industry. She joined Skyline in 2013 as a Property Manager overseeing the South Western Ontario region, and was the winner of the Federation of Rental Housing Providers of Ontario (FRPO) Property Manager of the Year award in 2015. The following year, Andrea stepped into her role as Director of Business Operations. Across all aspects of her role, Andrea’s key areas of focus are strategic planning, improving vacancies, reducing operating costs, and improving customer service and tenant retention.
Andrea is also strongly committed to Skyline’s goal of creating meaningful value and an exceptional experience for its customers, its people, and its communities. She is passionate about building strong, dynamic teams in a collaborative, creative, and empowering environment. An advocate of Skyline’s PRIDE values (professionalism, respect, integrity, drive, efficiency) among her staff, and all Skyline employees, Andrea upholds Skyline’s belief in consistently doing the right thing—even if it’s not the easy thing.