Director, Business Operations, Skyline Living
Andrea oversees all internal operations of Skyline Living’s multi-residential properties across Canada. She leads a team of 55 staff members encompassing all areas of business operations, including property administration, fire and life safety, customer service, internal collections, insurance, and Skyline Living’s Tenant Support Team.
Andrea joined Skyline Living in 2013 with 15 years of experience in the multi-residential property management industry. Her previous places of employment include Greenwin Corp., Concert Properties, Timbercreek Asset Management (where she was a founding member of the Windsor Landlord Association), and Vertica Resident Services. Andrea began her career at Skyline Living as a Property Manager overseeing the South Western Ontario region, and was the winner of the Federation of Rental Housing Providers of Ontario (FRPO) Property Manager of the Year award in 2015. The following year, Andrea stepped into her role as Director of Business Operations.
Across all aspects of her role, Andrea’s key areas of focus are strategic planning, improving vacancies, reducing operating costs, and improving customer service and tenant retention. She has shared her expertise through speaking on, and moderating, panel discussions at several industry events, including FRPO’s Women in Rental Housing Luncheon (2016) and the Canadian Federation of Apartment Associations’ (CFAA) Rental Housing Conference (2019).
Andrea is also committed to Skyline Living’s goal of creating meaningful value and an exceptional experience for its customers, its people, and its communities. She is passionate about building strong, dynamic teams in a collaborative, creative, and empowering environment. An advocate of Skyline Living’s P.R.I.D.E. values (professionalism, respect, integrity, drive, efficiency) among her staff, and all Skyline Living employees, Andrea upholds Skyline Living’s belief in consistently doing the right thing—even if it’s not the easy thing.