Director, Tenant Experience, Skyline Living
Shamy is responsible for Skyline Living’s Tenant Experience team, comprising Marketing and Communications, Digital strategy, Leasing, and Customer Service. In her role, Shamy believes that the way Skyline Living communicates with its tenants, both prospective and current, can make a significantly positive impact on their overall experience, and can result in outstanding tenant engagement and retention.
Shamy’s marketing career began in the creative sphere of media advertising and publishing. Realizing her passion for making a difference in people’s lives, she changed direction to Marketing Manager at VPI Inc., a government funded agency that delivered Employment Ontario programs. Shamy’s experience also extends to managing all aspects of marketing across Alberta, B.C., and southwestern Ontario for Chartwell Retirement Residences, as well as managing national marketing and communications at Arbor Memorial Funeral Homes & Cemeteries. Prior to Skyline Living, Shamy was Senior Marketing Manager for Widex Hearing Aids at Lifestyle Hearing’s Canadian operations department.
Shamy takes ownership in consistently delivering high-quality work that demonstrates the Skyline Living brand: honest, authentic, friendly, inclusive, and personable. In her role, she upholds Skyline Living’s mission to make a positive difference by always doing the right thing for its customers and communities.
Shamy holds a Diploma in Applied Arts, as well as a Certificate in Marketing at the University of Toronto, where she has also been a guest lecturer on the subject of web marketing strategy. She is currently a part-time Professor of Community Studies, teaching Marketing for Retirement at Fanshawe College.